TERMS AND CONDITIONS
Ř
Reservations and Payment
All reservations will be secured for you upon receipt of a completed and signed RESERVATION FORM, together with a 20% deposit
per person, of the total cost of the tour. Once we receive the signed RESERVATION FORM and your deposit, an
invoice for the total cost of the tour reflecting
your deposit payment will be mailed to you. Credit cards (Visa/Mastercard/Amex
& Discover) are accepted for the 20% deposit only.
The balance of the cost of the tour should be paid by check, not less than 90
days prior to departure. All our prices are quoted in U.S. dollars and must be
paid in U.S. dollars.
Ř Fluctuation
of Currencies and Pricing
No
allowance has been made by us to cover currency fluctuations, which are out of
our control. It may be necessary for us, at times, to adjust our tour prices to
cover any shortfall resulting from exceptional exchange rate fluctuations.
Ř
Cancellation/Refunds
Africa Easy requires notification in writing in the event of cancellation of
reservation. Upon receiving this notification the following penalties will
apply:
90 days or more prior to
departure: $250.00 per person
60
– 89 days prior to departure: 20%
of tour price
45
– 59 days prior to departure: 50%
of tour price
1
- 44 days prior to departure: 100%
of tour price
Ř
Sharing Accommodation
Insurance
against cancellation and interruption due to illness or loss of baggage while
you are traveling and on tour is of great importance for you and we strongly
recommend you purchase travel and medical insurance for your own
protection against any emergency which may arise forcing you to cancel or leave
the tour before completion.
Ř
Tour Changes or Cancellation
We, Africa Easy, can at any time
cancel a tour due to problems such as wars and strikes or an act of God, or
circumstances that may make the tour inadvisable or impossible to operate. This
cancellation policy would also apply if too few participants have signed up for
any one tour. In this event, all payments received for the tour would be
refunded immediately, as full and final settlement of all further liability of
any nature. This refund would not include any expenses you, the client, would
have incurred in preparation for the tour.
We
also reserve the right to change any tour
itinerary, lodge/camp or hotel at any time and would inform anyone signed up
for the specific tour/safari at the soonest possible time. Africa Easy
accepts no liability for changes, omissions or delays before or during the
course of any published tour occasioned by weather conditions, strikes,
technical difficulties or communication breakdowns.
Ř
Breakaway from Tour
Any
tour participant wishing to breakaway from the scheduled tour at any time after
departure may certainly do so. However any extra expenses incurred as a result
of the breakaway will be for the tour participant’s own account and any unused
service will not be refunded.
Ř
Unused Services: No refunds will be made for no-shows or any unused services.
Ř
Travel Documents
Obtaining
all travel documents and ensuring that the documents you have are valid and
current is the responsibility of the client and not Africa Easy.
This applies to passports, visas, inoculations and vaccinations and all else required.
Ř
Responsibility and Liability
Hotels,
Lodges and all accommodations undergo renovations from time to time. They do
take all possible steps to limit disruption to their guests. We cannot
entertain complaints or requests for refunds, if a facility is carrying out
renovations whilst a guest is resident.
Ř
Africa Easy accepts no responsibility or liability whatsoever for any loss,
damage, injury, accident, delay or any other irregularity howsoever arising.
Ř
Accepting Clients
It
is our right to decline any individual, for any reason whatsoever as a tour
participant.
Ř
Limitations of Liability
With
regard to all our tours/safaris, Africa Easy states in this
paragraph our responsibility.
Africa
Easy and the owner, Nadia Eckhardt, and employees act only as the agent for all
contractors supplying services such as charter flights, transportation and all
other travel services related to our tours/safaris. We are not responsible in
any way whatsoever for loss or damage to property and injuries to a participant
on our tours/safaris.
Ř
Tour
Participant’s Acknowledgement
The prospective tour
participant having reserved a tour and paid the necessary deposit acknowledges
that she/he has read and understands the aforementioned Terms and Conditions
and agrees to be bound by them.